Customer Testimonials

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DealerRater Sep 20, 2022

I drove to Hilbish from out of state to buy a new Ford Bronco. The paperwork was ready and the process was yuck and efficient. Brittany and all the staff at Hilbish did a. Great job making for a stress free buying experience!

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DealerRater Aug 25, 2022

im in love with my new 2020 Ford Escape! it’s amazing! thank u so much!

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DealerRater Jun 13, 2022

PURCHASED NEW VEHICLE BECAUSE OF A TOTAL LOSS ACCIDENT. THANK YOU RIC, CANDACE, TAMMY, EDDIE,,,SERVICE DEPT...DETAIL GUYS....I LOVE , LOVE LOVE MY NEW VEHICLE

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DealerRater Apr 24, 2022

Always great service and dedication to customer satisfaction. We just purchased our second car there and could not be happier.

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Cars Mar 19, 2022

Hilbish Ford was great to work with. Their team worked great together and were very knowledgeable. They kept me updated during the entire process. The team listened to my wants and needs and helped me find the perfect car. The finance manager was able to get me a new car with a payment I was comfortable with.

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Cars Feb 12, 2022

Easy buying experience! Dennis was great to work with.

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Cars Dec 9, 2021

From start to finish this was a great experience! Every other place wanted to “play the game” but not Hilbish Ford! I told them what I wanted in a new car, they found it, we agreed on pricing and my trade in value, loan process was made simple, signed the papers and was on my way! Highly recommend…..you can bet that I’ll be back the next time I’m looking for a car!

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DealerRater Dec 9, 2021

From start to finish this was a great experience! Every other place wanted to “play the game” but not Hilbish Ford! I told them what I wanted in a new car, they found it, we agreed on pricing and my trade in value, loan process was made simple, signed the papers and was on my way! Highly recommend…..you can bet that I’ll be back the next time I’m looking for a car!

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DealerRater Aug 11, 2021

The service department is the best in the region for fast and efficient service period.

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DealerRater Jun 4, 2021

I have been leasing from Hilbish Ford since 2013 with excellent service on every vehicle, all Ford Explorers. Truly loved my Explorers, but decided it was time to give up my third row seating (grandkids growing up). Really did not know what vehicle I wanted til I saw the new Ford Bronco Sport commercial, I fell in love, went and test drove one and ordered my Cyber Orange Badlands in January and drove it off the lot on May 13-best vehicle decision of my life. I may be a 70 year old retired ICU RN who went through chemo and radiation last ...

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DealerRater Mar 3, 2021

Jennifer went above and beyond to make sure I knew how my the features worked new Explorer ST. I am so happy with my Explorer.

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DealerRater Feb 18, 2021

Dealership sales staff treated like family. Did not try to push me in my decision making. Told me to take my time, made sure that I had answers to all my questions. Made my buying experience easily and stress free.

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DealerRater Feb 7, 2021

Jennifer went overboard to make the buying experience enjoyable, Vehicle was prepped and ready to go. The price was reasonable with little haggling required. Would definitely buy from them again.

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DealerRater Jan 3, 2021

Great customer service and friendly staff. Thanks for going out of the way to make the deal happen. Would recommend to my friends and family

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DealerRater Oct 7, 2020

Great representation from all involved. Had a small service requirement and dealership excelled and remedied quickly. Highly recommend Hilbish and will definitely return for future purchases.

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DealerRater Sep 27, 2020

I had a great experience, I went looking for an explorer but ended up with what i really wanted the F150. My only issue was i wasn't offered running boards and a bed cover.

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DealerRater Aug 17, 2020

Jennifer was amazing, She met all my expectations, Took the time that was needed to get the deal done. Truck was clean and made getting options put on truck easy

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Cars Jul 5, 2018

Hilbish service Dept. is a real pleasure to deal with. Had a warranty problem that other ford dealers could not resolve and Tommy Moore along his associates identified and fixed the problem. Their technical competence along with their unmatched professional capability in dealing with customers is truly outstanding. Would highly recommend Hilbish service Dept. for all of your service needs.

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Cars Apr 5, 2018

I highly recommend the services of Mr. C Brown at Hilbish Ford. I am a faithful client of this dealership and have purchased all my cars from this location!

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Cars Feb 27, 2018

I bought from Mr. Martin, he was friendly and made me feel very comfortable during the buying experience. He is awesome!! I would recommend him to all of my friends in the market to purchase.

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Cars Feb 18, 2018

Keith is an amazing salesman to deal with! He posted their used srt8 charger they had for sale on craigslist and I got in contact with him on the phone. Anything I asked for, he got the information immediately. I asked him to take a walk around video, and within 15 minutes I had a great video of the car. I found my own financing and they didn?t pressure me into trying their financing. When I finally arrived at the dealer two days after we originally spoke, my wife and I were greeted immediately by Keith and Aaron, and as ...

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DealerRater Feb 14, 2018

Due to time limits I decided I would do my first online car purchase. I sent the info on the car we wanted to six dealers, and Hilbish (Candace Thompson, online sales) was the only one that followed my simple instructions. The others just couldn't seem to understand. The price quote from Hilbish was the best by quite a bit of money. I made an appointment to meet with Dennis Rowland (sales), and the deal was sealed within 10 minutes. This is the 8th new vehicle we have bought from Hilbish, and was really glad they gave us the best ...

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Cars Feb 7, 2018

Came from Va.found a truck on Auto Trader. Ran across a great salesperson Eddie Martin.If u buy from this dealership see Eddie, also great inventory.

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DealerRater Apr 26, 2017

I have followed our family tradition, finally, and purchased two vehicles. The people I dealt with were knowledgeable, courteous and FAIR. I really prefer to deal without the usual B.S. and Jennifer was perfect. I ended up with vehicles that met what I was looking for, and the response I have gotten from after-the-sale is great.

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DealerRater Feb 8, 2017

Purchased '17 Fusion and the process was great. Dennis was very helpful with the process and made sure every part of the deal was complete. Have purchased many vehicles from Hilbish and will continue in the future. Service department was great also setting up connections with car.

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DealerRater Nov 22, 2016

Thank you Charlie B. for your great service! We love our certified Ford T150! We drove over an hour to get there. Everyone was very very friendly and went above and beyond to help us out!

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DealerRater Oct 2, 2016

I went to Hilbish and they went way over and beyond to get me into something that fit my budget. I have purchased from them several times and each time was smooth sailing. Jeff and Eddie were awesome and helped me out beyond what I expected. So...thank you guys for the new car, that I can afford and I WILL be back!!!!

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DealerRater Nov 26, 2015

Stopped by to look at a used Expedition Limited, and ended up taking it home. The experience was as smooth as could be. They made an offer on my trade I countered and we came to an agreement. All negotiations were handled by Charlie. No shuffling in and out to the sales manger, or finance people. Everybody we dealt with were awesome. Paperwork took a little longer than expected, but it is what it is. I will definitely be doing business with them in the future.

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DealerRater Aug 23, 2015

Andy Burke at Hilbish Ford in Kannapolos NC was awesome! He was personable, informative, and not the least bit pushy. He was understanding when I wasn't quite ready to make a decision and gave me space to decide. I really appreciate Andy's sales approach, very refreshing after leaving a Toyota dealership very frustrated the day prior. The entire Hilbish team made my experience worth the trip to Kannapolis. Thank You!

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DealerRater Mar 17, 2014

Normally I wait for the Customer Satisfaction Survey I receive over email to respond. My Ford 2010 F-150 Super-cab has been serviced at Hilbish since I purchased it via another dealership four years a go. It would probably endure seeing the dealership ever so often, but I chanced upon a curb unseen at the Charlotte Airport. A long distance weekend trip to SC ensured that I noticed the truck seemed to have a problem. Upon returning a trip to Hilbish and Terri Barricell greeted me, took care of my truck and after a short wait, I was assured of everything having ...

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DealerRater Jan 3, 2014

I brought my Focus ST in to have a TSB performed for new motor mounts as I was experiencing a problem that was well documented online by other owners. I contacted Hilbish (who was not the dealership I purchased the vehicle from) to explain my concern. Terri had me bring the car in at my convenience with no appointment so they could verify it had the parts that needed to be replaced. Hilbish had my car in the air for just a few minutes, just long enough to look at the parts on it. With in a minute or so ...

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DealerRater Nov 20, 2012

Once again I chose Hilbish Ford for my new vehicle purchase. In the past I have always had a great experience with them, and this time was no different. Jason was very patient, and helpful while I decided which F-150 I wanted. After I decided he, and Tom (Sales Manager) worked together to give me a great deal on the new vehicle. They also gave me an extremely fair price on my trade-in. I highly recommend giving Hilbish a visit the next time you are looking for a vehicle. Ask for Jason, he is a very nice peoson to work ...

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DealerRater Jun 5, 2012

it was a great experience i would recommend my friends to hillbish ford of kannapolis nc and i hope everybody as a good experience like i did

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DealerRater Apr 20, 2012

Just made a deal for the Wife a 35th wedding anniversary present. Charlie and Jason were extremely helpful, and professional through the process. The price was absolutely great. This is the sixth new car I have bought from Hilbish, and will not be the last.

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DealerRater Jan 10, 2012

Our salesman, Mr. Rowland, was friendly, professional and very helpful with the leasing process associated with our new Ford Edge. This is the second vehicle we have leased through this dealership and will continue to use it as a source for our new vehicles along with the service associated with them. I would strongly recommend both Mr. Rowland and this dealership to friends and associates.

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DealerRater Nov 28, 2011

In the last several months I have needed some service on both of my Ford vehicles, oil changes, inspections, parts replacement etc. Each time David or Kelly took time to listen to what was needed, and took care of the service in a timely manner. With my 2011 F150 I even spoke with the mechanic (sorry I don't know his name), and David together. They listened as I explained the problem, and the vehicle was fixed right the first time. On each ocassion the vehicle was returned clean. In my opinion that is what is known as "great service&...

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DealerRater Oct 31, 2011

as car buying can go this was a nice departure from typical sale. I have bough from many dealerships and from this one many times. People were helpful but not overbearing and didn't throw a lot of bs your way. Pretty straightforward. Mike (i think) in finance was a straight shooter and didn't waste my time. One of faster transaction I have had in car buying.

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DealerRater Oct 21, 2011

I have received consistently excellent service from this service department. I have found them to be attentive to my needs, prompt, thorough, clean and very reasonably priced. I have also recommended this service department to friends traveling thru the area, and my friends received the same excellent friendly and personalized service, even if though their vehicle was not a Ford.

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DealerRater Oct 6, 2011

These guys rock. They go above and beyond to bring you the vehicle that you want in the time frame you want and at the price that is comfortable for you. I am a returning customer and will most definitly be back again. Awesome dealership with a staff of truely awesome staff! Extremly satisfied customer, Michelle Concord, NC

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DealerRater Oct 4, 2011

No disappointing surprises. What was said was the outcome. Price was fair and I was taken for a customer that was ready, willing, and able. I especially enjoyed the no games attitude through the entire process. The first phone call was about 3pm on 9-28-2011 and the deal was done by 8pm that same evening. Living 45 miles away caused delivery issues for me but not for Hilbish. David was kind enough and hungry enough to come pick me up. The finance director Michael was great and the perfect businessman. Thanks Evan C

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DealerRater Oct 2, 2011

It was a pleasure visiting and ultimately buying my 2011 Ford Flex from Hilbish Ford Lincoln Mercury. Sales Rep Jeff Carter was very helpfull in providing information, on the different cars that I wanted to see, and Thomas Dunlap, was the reason I am driving my car today. Without his knowlege and experience in navigating the financing, I would have been truly stuck. Thanks to both of them.

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DealerRater Sep 27, 2011

This was the first time in buying a car that I was very satisfied with the customer service and friendliness of sales staff. They did not pressure you and made us feel very comfortable. I will definately recommend this dealership to other people.

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DealerRater Sep 20, 2011

I recently purchased a used Ford Focus from Chris Tiedman and am very pleased. Chris and the dealership were extremely helpful in assisting my husband and I thru the tasks of purchasing this vehicle. Thus far, we have had no problems with the car and were very satisfied with the price and experience at Hilbish Motor Co. Keep it up Hilbish, we need more Fords on the road!

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DealerRater Sep 16, 2011

the sales staff was nice and friendly. iwas very pleased with the car iselect and how quick they got the paperwork done.they were all a big help with my car buying

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DealerRater Jul 30, 2011

Very friendly and got down to real numbers and made this sale fast and simple. Price was only 10% over Kelly Blue Book so very minimal overhead passed to the customer. If you tell these guys you want the car's bottom dollar sale price, its written down and you can then look into your financing options, If your a bargan hunter who wants real numbers and not "financing magic numbers" go speak to Rick you'll know where you stand, and Thomas is a financing wizard with no smoke and mirrors. Let's not leave Larry out! I ...

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DealerRater Jul 29, 2011

This dealer, and especially Thomas Dunlap and David Lipe, were very polite and respectful during this entire process. They made every effort to answer questions, provide options within our budget and still provide us with the best vehicle possible. Thomas worked with financing to negotiate the best rate possible for us under the financial limitations we face at this time. Though FORD has not been one of my favorite vehicles, this dealership has gone beyond normal support both in this deal and in servicing our other vehicle. Kelly in the service department has been helpful, efficient and very knowledgable in ...

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DealerRater Jul 17, 2011

Chris was very knowledgable and did a great job getting us the deal to as close as possible that we wanting. I went in just looking at possibilities for a new purchase and Chris sold me on Hilbish and Ford. He was a very low pressure saleman and pretty much by explaining all the benefits of the Ford products and options let the truck pretty much sell itself. I had a very enjoyable experience and will recommend Hilbish to all my friends.

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DealerRater Jun 21, 2011

I have purchased three new Fords from Hilbish Ford through the years and I keep coming back. The sales people are knowledgable and friendly and never pushy to sell anything the customer does not want or need. The finance personnel is great, always going over and above to get best finance rates possible. They will exhaust all resources to ensure the customer drives off the lot in his selected vehicle knowing he or she got a good deal. And the service department is not any different. When it's time to provide service or repairs, they are very knowledgable, friendly ...

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DealerRater Jun 9, 2011

From the time I walked in the door at Hilbish Ford, I felt welcome and very comfortable. Chris Tiedman, the internet manager, was straight forward and very easy to work with. I was introduced Rick Guido, Charlie Brown, and Steve and found them all to be genuine people. It was also nice to hear from Chris how much he respects Mr. Hilbish and how he is a great guy to work for. Hilbish Ford has a good honest feel to it and I definitely WILL recommend them to all my friends and family/.

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DealerRater Jun 2, 2011

We received excellent service at this dealership. Thomas Dunlap went above and beyond what anyone could expect to help get me into this vehicle. I would highly recommend them. They were very helpful in helping select the vehicle that met my needs and budget.

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DealerRater May 19, 2011

My wife and I went to the dealership to purchase a 2010 mustang gt and they did everything they said they were going to do and more to find us the right deal at a payment we could afford. Other dealerships we went to would not give us what we were asking for our 2006 mustang gt. They did more than give us what we wanted.They payed the car off and found a way to get our payments were they needed to be for us to feel comfortable. We have purchased, counting the mustang we just bought, 4 cars in the past 5...

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DealerRater May 19, 2011

JExceptional Professionalism, candor, and politeness. Thanks to jason thompson, herbie oxendine, and charlie brown for a job well done. The sales staff listened to our needs and found the correct vehicle to suit our needs budget and expectations. Hilbish made the process easy.

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DealerRater May 18, 2011

The overall experience buying my new 2011 Ford Escape from Hilbish Ford was great. The knowledge of the salesman, Chris Tiedman, was unequaled by any dealer I've worked with in several years. The whole process of locating the right vehicle, negotiating the price of the new car plus the allowance for our trade-in went really smooth. Once the sale was completed the only negative was the amount of time it took to complete the paperwork for the sale as they had a new employee who was experienced in this work but just not at this dealership. Otherwise, I would say ...

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DealerRater Apr 23, 2011

I drive from Salisbury to Hilbish, about 20 miles to be treated like a customer wants to be treated with honesty and understanding. I have purchased several new cars and trucks from Hilbish over the years. Bill Overcash is outstanding. He cares about his customers and has excellent communication skills. No wonder he has been at this dealership for over 50 years. At Hilbish, I feel no pressure, all that work there take "ownership" in pleasing the customer. I like that experience. I am also driving a new 2011 Explorer and love the ride which is even better knowing the purchase ...

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DealerRater Apr 14, 2011

My experience with Hilbish Ford started on a sour note, my Ford Windstar was not running right and they tried replacing a few different parts and nothing seemed to fix the problem. I then started corresponding with Tim Vaughn who suggested I trade. I was very uncertain we could because of negative equity and credit issues. Tim put me in touch with Thomas.It took a couple days to get worked out but Thomas and the entire Hilbish team really came through!! They put me in a very nice used vehicle and my payments only went up a minimum amount. ...

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DealerRater Apr 3, 2011

I recently purchased a new Ford F-150 from Hilbish Ford and have been extremely pleased with the whole experience. My salesperson, Jimmy Knox, was a pleasure to work with, responsive and informative at all times. My truck arrived sooner than expected. He arranged for me to take delivery on very short notice since I was soon to travel out of town. My truck was perfect, having everything I requested and nothing that I didn't request. I have no complaints at all and would definitely recommend Hilbish Ford and Jimmy Knox to anyone.

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DealerRater Mar 25, 2011

Terrific Service and Parts Dept. Terri B is awesome ! I would recommend this Dealership to anyone. I havent delt with the Sales Dept. But i could not see why it would be any different. No complaints from me. Both of my cars of running great ! Hilbish is actually further away than Dale Jarrett from my home but the Service staff is so nice I just drive a little further. Hilbish Ford (Motorsports) #1

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DealerRater Mar 16, 2011

I was given a hard time at several dealerships because of my credit and the only co-signer I had was in the Virgin Islands. But I came Hilbish and they found a lender that worked with me and I had a new car in a matter of hours!! I would recommend them any day!!!!!!!

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DealerRater Mar 16, 2011

We have gone to Hilbish since we moved to NC, about 6 years. It is so great to have an exceptional dealership in our area. Friendly service and knowledgeable people. Kelly Compton has always handled our cars with care and seen that what is promised is done. He is always careful to explain our options. We will not take our cars elsewhere. When we need to look for a new car it will be at Hilbish.

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DealerRater Feb 28, 2011

Ordering/Buying process went very smoothly. We actually went to three other Ford dealerships before deciding to purchase our vehicle at Hilbish (we also purchased our last Explorer at Hilbish as well). Only issue we had was that the brand new Explorer we ordered had some scratches on the hood. A bit disappointing to park it in the garage and see that right away. But we called Dennis and he told us to bring it in as soon as possible and they would try to buff the scratches out.

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DealerRater Feb 27, 2011

Hilbish Ford in Kannapolis, NC has been my dealer of choice since it opened in 1955. Specifically, I have purchased or leased every Ford vehicle through Bill Overcash, who has been with Hilbish from it's beginning. The list includes 1-F100, 1-Ranger, 3-F150s, 1-Torino, 1-Pinto, 1-Mercury, 3-Mustangs, 2-Thunderbirds, 2-LTDs, 2-Crown Vics, 4-Town Cars. All except '68 Mustang, were new. Before, there were 4 other Fords from the 50's. Hilbish's service personnel know me, treat me courteously and provide quality work.

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DealerRater Feb 26, 2011

My wife's Freestyle was due for it's second 50,000 mile CVT transmission service. Not all dealers have the proper fluids and equipment to work on the CVT because so few were produced. Ford/ZF Friedrichshafen stopped production of the CFT30 and CFT23 transmissions after 2007. We just happened to be in North Carolina, 750 miles from home and I figured we'd wait until we got back to Northern PA for service. After calling around and looking up dealer service records, I found no dealer closer than 100 miles from my home that could service the car properly, but right here, less ...

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DealerRater Feb 24, 2011

I was scared to go to a big dealership like Hilbish Ford, seems like they try and force you into buying, but NOT these guys. They were so nice and pleasant the entire time. I already told people to go there and get their car/truck!! Eric was the nicest, honest salesman I have met yet. And Thomas in the Financial Dept, totally nice all the way!!! I give Hilbish Ford, along with Eric and Thomas,thumbs up all the way!!!

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DealerRater Feb 11, 2011

Mr. Dunlap and his team were very helpful. I walked in just asking questions and they were able to put me in a 2003 Ford Windstar SE. I told them about my credit problems, my 2 children, 1 which is handicapped and how I am in school for nursing and I am on disability. The vehicle I was driving I felt was very unsafe for my children and soon to be child due to all of the recalls I was getting letters for. Mr Dunlap assured me of the safety features, went over everything with me and even helped me as far as ...

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DealerRater Feb 7, 2011

We had a very good experience buying our 2011 Ford Mustang GT Premium! Our salesman, Jimmy Knox, went above and beyond to find us the exact car we wanted, and managed to handle most of our concerns the day of our visit. Thomas Dunlap did a great job going over all the details of the finance end of our deal, and in the end, ended up getting us a payment better than we expected. The only thing we were unhappy with was the detail department that was available on the weekends. They did a very quick, undetailed job, but we were ...

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DealerRater Feb 4, 2011

This is my favorite service department at any dealership EVER!! They are kind and considerate, quick and honest. I recommend them to all of my co-workers and friends. Two co-workers even purchased cars here from my recommendation. It just doesn't get any better!

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DealerRater Feb 1, 2011

"AWESOME EXPERIENCE" The experience I had with Hilbish Ford Lincoln Mercury really changed my perception of car dealerships. Often times it is so discouraging when trying to purchase a vehicle. Ecspecially for those of us who have "Challenging" credit. A lot of dealers stigmatize you before you even start filling out the paper work. But I can truly say that I felt respected and valued as a customer no matter what the circumstance. The efforts and friendliness of the staff at Hilbish really made me feel like family. Thanks for all your help in getting me ...

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DealerRater Feb 1, 2011

I can't say enough about the friendly people at this dealership. Terry told me he would do his best to find me a car and he did. He listened to my needs and what I was looking for. Super service and friendly personality made a wonderfully relaxed buying experience. My credit isn't the best. It has issues. Thomas worked very hard to get me a loan I can deal with. His warm personality, customer service made me feel at ease. Everybody I came in contact with at Hilbish Ford was just so friendly. It feels like a big ...

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DealerRater Jan 23, 2011

After being subjected to unethical sales tactics from other Charlotte dealerships, purchasing a vehicle from Hilbish Ford was a relief. The entire staff of Hilbish Ford was courteous, honest and knowledgeable. They weren't just trying to make a sale but rather establish a future sales relationship. Ron Bricker immediately accessed a fair price for my trade, where as other dealerships quoted the value less then the Kelly Blue Book. Herbie Oxendine was very thorough and made sure I understood every aspect of the sales procedure. After purchasing my new Mustang, Terry Myers took the extra time to explain the ...

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DealerRater Jan 19, 2011

the service was excellent, friendly atmosphere, Terry and Thomas was very helpful in getting us in what we wanted. i would recommend the dealership to all my friends and family. they really made u feel like you where at home. in the future we will be buying our other cars from them,. the prices were great. would like to thank thomas and terry for their hard work.

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DealerRater Jan 7, 2011

Outstanding customer service. This dealership went above and beyond to help us in the purchase of our new vehicle. I would recommend this dealership to anybody I know thats looking for a vehicle. Our new vehicle was brought in for us and a complete detail was done along with another complete service check up.

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DealerRater Jan 1, 2011

i was treated good by Ron and Thomas thet were very helpful and worked hard on my application for a loan i would highly tell anyone about Ron and Thomas and It was a pleasure talking to the staff at Hilbish they helped me out in every way down to the service area.

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DealerRater Dec 30, 2010

Jimmy Knox, the salesman with whom we dealt, and Herbie Oxendine, the sales manager, were very knowledgeable, friendly and helpful in the entire visit, test drive, and final negotiating process. Even with a trade in the dealings went quite smoothly. I not only highly recommend Hilbish but especially do recommend Jimmy and Herbie. Furthermore, though I have only been driving my new 2011 Lincoln MKZ Hybrid for 2 weeks I am thoroughly enjoying the car and its excellent features and handling. Congratulations Ford for a great product and Thank you Hilbish for a pleasant buying experience. I expect to see a lot ...

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DealerRater Dec 30, 2010

I can not put into words what a great experience I had at this dealership! We had some negative equity and were worried that we could not trade out of our vehicle. We went to Hilbish and met Ron Bricker who was very nice and seemed to genuinely care about what we were saying and what our situation was. Ron introduced us to Thomas Dunlap in Finance and I immediately felt right at home with him. Hilbish (and Thomas and Ron) treat you like a person and not a dollar sign. I was appreciateive that they were aware of my ...

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DealerRater Dec 22, 2010

EXECELLENT Customer Service, EXECELLENT repair service and at a reasonable price. These folks know how to take care of a customer. I have had numerous repair work done at this dealership over the past few years and they have treated me very fairly, especially advising on occassion that certain work, which I thought was necessary was not actually required for the safe function of the vehicle. Other repair shops would have jumped at the opportunity to soak you for as much as possible. The bottom line in why I keep coming back is their honesty, integrity and trustworthiness, which starts ...

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DealerRater Dec 17, 2010

Thank you Hilbish Ford for taking the time and effort to help me make the best possible decision on buying my vehicle. I went in thinking I needed a van, but as I looked around and test drove and discussed it all with Dennis, I realized what our family really needed was a full sized SUV to haul around Boy Scouts and the (tall!)Swim Team, not to mention the loads of groceries. I cannot tell you how much we have enjoyed our vehicle and moreover the excellent customer service and integrity of this dealership. I fully recommend Hilbish to ...

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DealerRater Dec 14, 2010

My car's transmission went out so we decided to buy a used vehicle. We stayed with the dealership because of the wonder sales and service departments. We will always return to a place that provides excellent service in every department. Have a great day.

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DealerRater Dec 14, 2010

I bought my lincoln navigator over 7 years ago and the first one was a lemon. With the unbelievable help of Tommy (the service manager) - Lincoln bought it back and gave me a new one. Ever since Tommy has serviced this vehicle and every single time I bring it into the service dept. he treats it as if it is a brand new vehicle. Needless to say, because of Tommy, we also own a 2008 mustang and it too gets great service everytime it goes to the service dept. Tommy has always been so very helpful in giving us the best ...

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DealerRater Dec 14, 2010

Bought truck here used and got great deal. Have all my service done here on truck and junk pt cruiser .Tommy has always work best price even on PT and gets rare parts needed. As for truck great purchase and always great service and prices . As for paint job needed to fix my driving errors best ever.....Marty does great detailed work in timely manner. Nice to find dealership that backs up products they sell and even products they did not. Thanks

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DealerRater Dec 13, 2010

I love being on a first-name basis with my car sales/repair dealership. Even though we did not buy all of our vehicles at Hilbish, we have them all serviced there. We bought two used cars there and have been pleased with both of them. The service department always follows through with their promises, this is high on my list.

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DealerRater Dec 13, 2010

I found the dealership when we moved to the area and used their service departmetn to service my Explorer. They were always wonderful to work with and serviced the vehicle well and always on time. We ended up needing a new car and the folks at Hilbish were very good to work with. They worked to help me find the the car that fit my needs in the price range that I wanted. I will do business with them again.

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DealerRater Dec 10, 2010

I can't say enough good things about the folks at Hilbish Ford. Dennis Rawlins was our salesman. I was impressed by how professional he was. I never felt pressured or that I was being hurried. Dennis gave us a price that I considered to be fair. Dennis helped me with my Sync system and explained how to use it. I called him several times after the sale and he was always very helpful. Dennis followed up with several phone calls to make sure I was still happy with my purchase. I was traveling in West Virginia several weeks ago ...

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DealerRater Dec 10, 2010

I have been a customer since 2006. I purchased a Ford Taurus in 06 and a Ford Freestyle in 09. Both cars were CPO-Certified Pre-owned and in gently used condition. I have both cars serviced there and always get great service. Tommy Moore,Service Manager, is always helpful. I would recommend Hilbish Ford for a car purchase or service.

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DealerRater Jul 26, 2006

In 2004, bought a 2004 Ford Mustang GT on the internet; pricing on the car was excellent(below dealer invoice); One of the most pleasant experieces I ever had at a dealership. The main turnoff was the financing of the vehicle. I put down $3,000 and have excellent credit. The finance person tried to give me a very high interest rate. If I would have agreed to the term it would have been the equivalent of financing the car without a down payment!!! Beware... If it wasn't for the finance person would have rated the experience excellent. Was able to walk away ...

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